Frequently Asked Questions

FREQUENT QUESTIONS

Doubts and questions

FREQUENT QUESTIONS

PRODUCTOS

How do I apply the product I ordered?

Want to make a physical store purchase?

Are you looking for your ideal hair care routine?

CUENTA

I forgot my password?

How do I create an account?

TU PEDIDO

Did I place my order correctly?

No availability of any product purchased?

MÉTODO DE PAGO

What payment methods can I use?

How do I apply a promotional code?

ENTREGA

When will I receive my order?

No availability of any product purchased?

What happens if I am not at home during delivery?

DEVOLUCIONES

Can I return a package?

How is the refund reimbursement made?

PRODUCT RANGES